Issue link: http://publications.winnipegfreepress.com/i/1039904
14 BBB MAGAZINE Who's Who Special Edition F or more than 25 years, Canadian Health Care Products (CHCP) has been a trusted provider of assistive medical devices and equipment, helping to empower clients with limited abilities due to injury, birth defects, age-related degeneration or cognitive impairments. CHCP has many roles, including retail sales, rentals, a service department and clinic space available for custom work, client therapy and specialized services. Along with a large retail storefront, CHCP acts much like a pharmacy that dispenses prescriptive devices, including larger pieces of durable medical equipment as well as daily living aids, bathroom safety devices, wheelchairs, lift chairs, hospital beds and custom seating. "We primarily use our clinic for custom seating and positioning, which includes specialized back systems and moulded cushions that we provide on wheelchairs designed for people who need to be supported in a very specific manner. This works to eliminate pressure points possibly resulting in sores or wounds and/or any kind of medical occurrences that could happen from not being in the right position," says Karen Veldkamp-Perry, who co-owns the business with her husband Joe Perry. "We always have specialists on hand who are ready and willing to help." During the last five years, a specialist has also been available to provide expertise for people with urological or bowel issues. "The specialist takes care of and answers questions for anybody inquiring about incontinent problems or who may have issues due to mixed messages or dysfunctions of the bowel or bladder," Veldkamp-Perry says. "We not only have adult diapers, briefs and catheters, but also bowel maintenance products and a customized program that delivers supplies directly and discreetly to your doorstep." Samples are always readily available to ensure the proper protection is obtained. As another added service, CHCP has a huge rental department that provides all types of equipment necessary to recover from illness and injury, or simply for a try-before-you-buy option. "For quick discharges, from many of the major hospitals in Winnipeg, we have a pool of standard equipment ready to go for those who need durable medical equipment such as crutches, walkers, wheelchairs and lift systems, all available CANADIAN HEALTH CARE PRODUCTS Keeping Canadians in Motion ASSISTIVE TECHNOLOGY, EQUIPMENT AND EXPERTISE EMPOWER OUR CLIENTS Karen Veldkamp-Perry co-owns Canadian Health Care Products with her husband Joe Perry. Photos by Darcy Finley for temporary versus long-term use," Veldkamp-Perry says. "To help with the customization, intricacy of power mobility and specialized equipment, we also have a very long-standing and credential- based service department that has knowledge in all kinds of medical equipment, including power mobility and manual devices." In addition, CHCP has Better Business Bureau accreditation and an A+ rating, which provides peace of mind for clients. "Because of the type of clientele that we deal with, which can be vulnerable and primarily mature adults, they appreciate having the knowledge that there's someone who can verify we are a good quality company and they are not going to be taken advantage of," she says. "We service any and all who have limitations of any type, whether it's chronic, acute, neurological, cognitive or even superficial. The type of equipment and the type of services that we provide is often to a very special population who seek understanding and a company that is trustworthy, so they like to know that we are in good standing with the BBB." Simply put, we primarily serve to "Keep Canadians in Motion." ❙ To learn more about Canadian Health Care Products, visit chcp.ca, call 204-832-9963, email info@chcp.ca or drop by in person at 6-3166 Portage Ave.