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Age-Friendly Business Checklist A guide to highlight the age-friendly features that can encourage increased traffic and inclusivity to your business. For a more detailed checklist, contact us! Is Your Business Age-Friendly?
Communities Committed to Healthy Active Aging
www.agefriendlymanitoba.com
hello@agefriendlymanitoba.com
Accessing Your Business General and handicap parking is available nearby and well maintained. Entry areas & parking lots are well-maintained, well lit and free from obstructions. Wheelchair sloped entry ramps and flooring are non-slip Entrance doors (perhaps automatic) and walkways are easy to navigate by someone in a wheelchair, walker or scooter. Washrooms are located on the main floor & are accessible for wheelchairs & strollers, etc. There is sufficient seating, elevators/ramps for
Customer Service All signage is highly visible and easy to understand
Websites clearly describe and show updated products, services and contact information Website transactions of personal information is safe, secure and not shared with third parties Print and spoken communication uses simple, familiar words in short, straight-forward sentences All patrons, including seniors, are treated respectfully by staff including; o Addressed with appropriate titles o Needs are accommodated o Relevant, clear information is provided Staff are courteous, helpful and speak clearly and slowly.
patrons to rest or to use your services Transportation is available to get to the business (e.g., shuttle bus) Delivery services or escorted shopping services are available for those in need
45 SUMMER 2023
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